Holiday Returns: How to keep you from having the Christmas blues

By Amanda Hanson - bio | email feedback

JONESBORO, AR (KAIT) - When you go out shopping this Christmas season, it's all about finding the perfect gift. But, what if that gift turns out to be not so perfect? Will you be able to return it?

When you go to make a purchase this holiday season, there's one thing at the check out counter you'll want to take note of...the return policy!

"You know holidays it all about having a good time with and having fun with the stuff that they purchased, and then getting up to the counter and not being able to return it is really kind of disappointing," says Best Buy Operations Manager Amber Henson. She says while the store normally only allows a 14 to 30 day grace period to return items...for the holiday season they're allowing an extended holiday policy.

"Anything purchased between November 1st and December 24th is eligible for return up until January 31st," says Hansen. She says as long as the item isn't broken even if it's been opened it's returnable.

However, there are some exclusions. "Any laptop computer, desktop computer, tablet PC is not qualified for that neither are certain products that are not gift related purchases," Henson says, such as cell phone carrier plans. Those purchases remain with a 14 day return period. So, if you bought a laptop Black Friday for a holiday gift, and it doesn't work out when it's opened Christmas day, it might be too late.

Over at Target, Executive Team Leader Samantha Tucker says they offer a full refund for any item that's new and unused, but a receipt dated within 90 days of the purchase is required. But, if you're shopping in any store, Tucker says there are some helpful tips to keep you from having a blue Christmas.

"I wouldn't remove the tag unless you've tried it on and you're sure you want to keep it. It's very important, especially if you're giving gifts, that you give a gift receipt so they'll know that your family and friends can return the item if there's anything wrong with it or they don't like the item," says Tucker.

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