Social Service Agency Leader Critical of Entergy Late Fee Plan

MARCH 25, 2004 - Posted at 7:18 a.m. CDT

LITTLE ROCK, AR - The leader of a social service agency says Entergy Arkansas' plan to charge late fees on electric bills will hurt customers who can't afford to pay on time.

Reverend Hezekiah Stewart of the Watershed Human and Community Development Agency says any leniency to poor customers would help.

Entergy announced it will begin charging late fees this summer on overdue bills.  The company is also extending the time it gives customers to pay bills to 22 days from 14 days.

Customers who can't pay on time will be charged three dollars on the first $30 due, plus two percent of any amount over $30.

Entergy provides electric power to about 650,000 customers in 63 counties in Arkansas.

(Copyright 2004 by The Associated Press.  All Rights Reserved.)