People behind on utility bills struggle to stay warm, but help i - KAIT-Jonesboro, AR-News, weather, sports

People behind on utility bills struggle to stay warm, but help is on the way

Posted: Updated:
Many people in line at MLGW Monday were trying to make payments to avoid getting their utilities cut. Many people in line at MLGW Monday were trying to make payments to avoid getting their utilities cut.
  • Most Popular StoriesMost Popular StoriesMore>>

  • Body found in I-55 Ark. ditch

    Body found in I-55 Ark. ditch

    Thursday, July 31 2014 6:15 PM EDT2014-07-31 22:15:02 GMT
    (WMC) – Arkansas State Police are on the scene of a report of a body found near the Interstate 55 exit to Jericho, Arkansas, which is about 17 miles from Memphis. Reports are a body may have been found
    A body was found Thursday near the Interstate 55 exit to Jericho, Arkansas, which is about 17 miles from Memphis.
  • Man arrested for lighting woman on fire

    Man arrested for lighting woman on fire

    Thursday, July 31 2014 3:56 PM EDT2014-07-31 19:56:54 GMT
    A Stone County man is in jail accused of pouring gasoline on a woman and then lighting her on fire.
    A Stone County man is in jail accused of pouring gasoline on a woman and then lighting her on fire.
  • Goldman Sachs downgrades Walmart stock

    Goldman Sachs downgrades Walmart stock

    Thursday, July 31 2014 4:11 AM EDT2014-07-31 08:11:05 GMT

    Although it posts close to half a trillion dollars in annual sales, Walmart has seen sales drop for five straight quarters.

    Although it posts close to half a trillion dollars in annual sales, Walmart has seen sales drop for five straight quarters.

MEMPHIS, TN -

(WMC-TV) – MLGW parking lots were packed Friday, not only because bills are due, but also because some people need help paying bills that are higher than normal.

January is almost over. It was a month that had a lot of ups and downs when it came to the temperature, leaving a mark on your energy bill.

Many people in line at MLGW Monday were trying to make payments to avoid getting their utilities cut.

"Oh yea, that's why I'm in here right now," said Ulysses Higgins.

Some of the bills are too high for some to manage the payments.

"It's two months behind anyway, so it runs like $290," said Jackie Parker, who owed $956 on her bill.

Marjorie Baker's bill was not as high as Parker's, but that does not make it cheap.

"It was $849 and me and my mom live in the house and that's just ridiculous for one month," said Baker.

But Higgins, Parker, and Baker are not alone. That is why MLGW is allowing customers who owe more than $250 to begin a payment plan, which will allow them to avoid getting their utilities shut off but only if they pay $250 or 25 percent of what is do, whichever is lower.

There are programs available so that you can help some of the people who are behind on their bills, but trying to stay warm this winter.

Through MLGW's Gift of Comfort program, the company will allow you to pay any amount on any customer's bill. Another way you can help is to share your pennies, rounding up your bill to the nearest dollars. The difference goes to Project CARE, a program conducted through Metropolitan Inter-Faith Association (MIFA).

Ulysses Higgins says without that plan he would not be able to get back on his feet.

"It means a lot, it's hard to come up with all that money at once you know," he said.

Baker says something has to change.

"You gotta have heat, you gotta have lights, it's a necessity and I think something has got to be done for senior citizens, disabled people and people working in everyday life," she said.

A spokesperson for MLGW tells me they have a "no shut off" policy that takes effect when the temperature dips below 32 degrees, but when the temperature rises, it is business as usual.

Get the latest from Action News 5 anytime: iPhone | iPad | Android | SMS Alerts | Email Alerts | Facebook | Twitter | Instagram

Copyright 2014 WMC-TV. All rights reserved.
Powered by WorldNow

472 Craighead Co. 766
Jonesboro, AR 72401
(870) 931-8888

FCC Public File
publicfile@kait8.com
(870) 336-1816
EEO Report
Closed Captioning

All content © Copyright 2000 - 2014 Worldnow and KAIT. All Rights Reserved.
For more information on this site, please read our Privacy Policy and Terms of Service.