JPD investigating utility bill 'scammers' - KAIT Jonesboro, AR - Region 8 News, weather, sports

JPD investigating utility bill 'scammers'

JONESBORO, AR (KAIT) -

Jonesboro police say once again suspected scam artists are trying to fraudulently take money from local utility customers.

On Friday, several customers of Jonesboro City Water and Light reported a caller told them their utility bills were overdue and demanded the customers make immediate payments.

The customers, whose accounts were current and who did not owe any money, refused the caller's demands, said Paul Holmes, public information specialist for the Jonesboro Police Department, in an email to Region 8 News.

“Scammers will call potential victims demanding that they go immediately and purchase pre-paid payment transmitter card, load it with money to settle the bogus bill, then scratch off the number and call back with the number,” he said.

Payment transmitter cards are not linked to bank accounts. The money is on the card. Anyone with whom the victim shares the card number has instant access to the cash, Holmes said.

Slade Mitchell of City Water and Light said that CWL does not demand customers whose bills are past due to make immediate payment in that fashion.

Mitchell urges anyone who has a question about the authenticity of a message from CWL to call the utility's customer service department at 870-935-5581 or JPD at 870-935-5553.

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