Jonesboro E911 begins updating system - KAIT Jonesboro, AR - Region 8 News, weather, sports

Jonesboro E911 begins updating system

JONESBORO, AR (KAIT) -

The Jonesboro E911 Center is updating its operating system to help better serve residents in emergency situations.

The Next Generation 911 system will launch this week for testing and training.

The current 911 system has served Craighead County for more than 40 years, but Next Generation 911 will enhance the system to create a faster, more flexible and scalable system to keep up with communication technology used by the public.

“This is a big step forward for our local E911 systems,” E911 Director Jeff Presley said. “911 service is a vital part of our nation’s emergency response and disaster preparedness system and should employ the most up to date equipment and technology.”

While the technology to implement NG911 systems is available now, the transition to NG911 will involve much more than just new computers.

Many people will work to install hardware and software and train everyone to use the system.

The new system will be able to receive texts and video calls in addition to telephone calls.

In the future, the system is expected to be able to receive information from personal safety devices like advanced automatic collision notification systems, medical alert system, and other sensors.

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