Dispatcher's quick thinking leads to mother in need

Dispatcher's quick thinking leads to mother in need

FORREST CITY, AR (KAIT) - A St. Francis County emergency dispatcher did not let technology problems stand in their way to help save a life.

According to police, Megan Gray called 911 because her husband was holding a knife to her throat.

"I didn't know what to say, so I let her hang there on the phone," Gray to WREG-TV.

The dispatcher had no idea where Gray was calling from. She used a cell phone to dial 911, which didn't give emergency responders an address.

Police couldn't get much information from the phone company, but they were directed to a certain area of town.

According to CNN affiliate WREG-TV, police immediately canvassed the area and knocked on every door.

Finally, they found the house just three blocks away from the police station.

"I was back in the bedroom, and I heard a knock on the door, and I went to the door and there was a cop sitting there," Gray said.

According to WREG, police arrested Brian Gray.

The dispatcher who stayed on the phone didn't want to speak on camera, but Gray said they met and thanked each other.

For more information on this story from WREG-TV, click here.

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