AT&T outage affecting 911 service - KAIT Jonesboro, AR - Region 8 News, weather, sports

AT&T outage affecting 911 service

AT&T (Source: att.com) AT&T (Source: att.com)
(KAIT) -

Several counties reported that AT&T customers were not able to call 911 Wednesday night.

In Region 8, Dunklin, Poinsett, and White counties experienced the outage according to county Facebook pages.

According to the White County 911/Dispatch Center's Facebook page, the center asked AT&T customers to call (501) 279-6241 for assistance in White County and (501) 268-3531 for help in the city of Searcy.

The Dunklin County Emergency Communications/911 Facebook page said callers should call the sheriff’s office directly at (573) 888-2409 or (573)888-2424.

The Poinsett County Sheriff’s Office said to call the following numbers if you have AT&T:

  • Poinsett County Sheriff’s Office – (870) 578-2116 or (870) 578-5411
  • Harrisburg Police Department – (870) 578-2530
  • Trumann Police Department – (870) 483-6423
  • Marked Tree Police Department or Tyronza Police Department – (870) 358-2024
  • Lepanto Police Department – (870) 475-2566

The Walnut Ridge Police Department is also experiencing the outage, according to Police Chief Chris Kirksey. He said that people who are having trouble contacting 911 should call (870) 886-2525.

Anita Smith, senior public relations manager for Arkansas said the issue had been resolved, however, the Dunklin County Sheriff's Office told Region 8 News that AT&T have not told them the issue has been resolved. 

Region 8 News will have more information as details emerge. Follow us on Twitter and Facebook for up to the minute updates.

Copyright 2017 KAIT. All rights reserved.

Watch Region 8 News On Demand: On your Desktop | On your Mobile device

Region 8 News App - Install or update on your: iPhone | Android

  • Region 8 News</span><a class="customMoreLink" href="/Global/category.asp?C=4391" target="_top">More >></a>Region 8 NewsMore>>

  • Slideshow: Greene Co. mug shots, July 15-21

    Slideshow: Greene Co. mug shots, July 15-21

    Monday, July 16 2018 11:33 AM EDT2018-07-16 15:33:13 GMT
    Monday, July 16 2018 11:36 AM EDT2018-07-16 15:36:55 GMT
    (Source: KAIT)(Source: KAIT)
    (Source: KAIT)(Source: KAIT)

    A photo gallery of mug shots from the Greene County Sheriff's Office.

    A photo gallery of mug shots from the Greene County Sheriff's Office.

  • Guilty plea made in Ripley Co. murder case

    Guilty plea made in Ripley Co. murder case

    Monday, July 16 2018 10:18 AM EDT2018-07-16 14:18:55 GMT
    Matthew Bruce (Source: Doniphan Police Department)Matthew Bruce (Source: Doniphan Police Department)
    Matthew Bruce (Source: Doniphan PD)Matthew Bruce (Source: Doniphan PD)

    A Region 8 man will spend the next 9 years in prison after pleading guilty to voluntary manslaughter.

    A Region 8 man will spend the next 9 years in prison after pleading guilty to voluntary manslaughter.

  • Teen girl among injured after SUV overturns

    Teen girl among injured after SUV overturns

    Monday, July 16 2018 7:59 AM EDT2018-07-16 11:59:45 GMT
    Monday, July 16 2018 10:02 AM EDT2018-07-16 14:02:43 GMT
    (Source: AP Graphics Bank)(Source: AP Graphics Bank)
    (Source: AP Graphics Bank)(Source: AP Graphics Bank)

    A teen girl was seriously hurt after an SUV overturned early Monday morning.

    A teen girl was seriously hurt after an SUV overturned early Monday morning.

Powered by Frankly