Storm call center to open this week

Storm call center to open this week

LITTLE ROCK, AR (KAIT) - Residents in two Region 8 counties who were affected by February and March storms may be eligible for disaster aid and a disaster hotline will be available for them to use.

Residents in Jackson and White counties, as well as people in Searcy and Van Buren counties are eligible if they suffered damage from the severe weather on Feb. 28 and March 6.

The hotline will be open starting Wednesday at 1-800-683-2336 and will be open from 8 a.m. to 4 p.m. from March 22-28.

According to state emergency officials, assistance may be available for eligible homeowners and renters in Jackson, Searcy, Van Buren, and White counties whose primary residence was destroyed or made uninhabitable and had eligible uninsured losses.

However, businesses, secondary homes, vacation homes, outbuildings or sheds, and vehicles are not eligible for state assistance. Residents can also send online applications after call center operating hours or during the weekend by going to the Arkansas Department of Emergency Management website
Representatives from the Arkansas Department of Emergency Management will be available through the hotline to explain the State Individual Assistance program process and help eligible residents apply for aid.

Some of the help that can be received include home repair assistance, personal property assistance, cleaning and sanitizing, and household debris removal.
In order to apply, people must provide:

  • A phone number and email address where you can be reached;
  • Your social security number;
  • Your current mailing address;
  • The address of the affected property;
  • Detailed damage description; and
  • Insurance information including your policy number.

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