Dispatchers receive database training to better serve the public - KAIT Jonesboro, AR - Region 8 News, weather, sports

Dispatchers receive database training to better serve the public

(Source: KAIT) (Source: KAIT)
(Source: KAIT) (Source: KAIT)
(Source: KAIT) (Source: KAIT)
JONESBORO, AR (KAIT) -

Answering 911 calls is a very important job, not only for the callers needing help but also for the men and women rushing to the scene.  

Region 8 dispatchers worked Tuesday to learn more about the online system that can help them help others.

Benny Battles, training manager for the Arkansas Crimes Information Center, teaches the three-day course.

“We are training 911 dispatchers how to utilize the National Crime Information Center,” Battles said.

This system houses crucial information about sex offenders and even terrorists, but it doesn’t stop there.

“Stolen vehicles, wanted persons, missing persons, protection orders, and all that goes along with that, domestic violence, gang information, violent person files,” Battles said.

Men and women from several Region 8 counties learned how to code certain information into the database so they are better able to relay that information to an officer on the scene.

Battles said this is a huge responsibility.

“The 911 communications people are basically the backbone, the lifeline if you will, for that officer on the street," Battles said. "What they can tell him in a matter of seconds may save a life." 

More than 15 dispatchers attended the training. 

Copyright 2017 KAIT. All rights reserved.

Watch Region 8 News On Demand: On your Desktop | On your Mobile device

Region 8 News App - Install or update on your: iPhone | Android

  • Region 8 News</span><a class="customMoreLink" href="/Global/category.asp?C=4391" target="_top">More >></a>Region 8 NewsMore>>

  • breaking

    Authorities search for armed, dangerous suspect

    Authorities search for armed, dangerous suspect

    Sunday, June 17 2018 6:51 PM EDT2018-06-17 22:51:15 GMT
    Sunday, June 17 2018 10:33 PM EDT2018-06-18 02:33:55 GMT

    Officials in Lawrence County are asking people on the west side of Imboden to keep their doors locked as law enforcement looks for an armed and dangerous suspect who fled from police Sunday afternoon.

    Officials in Lawrence County are asking people on the west side of Imboden to keep their doors locked as law enforcement looks for an armed and dangerous suspect who fled from police Sunday afternoon.

  • Mayor Harold Perrin named first VP of Arkansas Municipal League

    Mayor Harold Perrin named first VP of Arkansas Municipal League

    Sunday, June 17 2018 5:31 PM EDT2018-06-17 21:31:04 GMT
    Sunday, June 17 2018 6:26 PM EDT2018-06-17 22:26:26 GMT

    Jonesboro Mayor Harold Perrin has been named First Vice President of the Arkansas Municipal League.

    Jonesboro Mayor Harold Perrin has been named First Vice President of the Arkansas Municipal League.

  • Group works to help families eat smart

    Group works to help families eat smart

    Sunday, June 17 2018 5:26 PM EDT2018-06-17 21:26:00 GMT
    Sunday, June 17 2018 6:02 PM EDT2018-06-17 22:02:40 GMT
    (Source: KAIT)(Source: KAIT)
    (Source: KAIT)(Source: KAIT)

    A group is working to teach people how to eat healthy on a budget.

    A group is working to teach people how to eat healthy on a budget.

Powered by Frankly