What to do if your Amazon Prime order does not arrive in the two - KAIT Jonesboro, AR - Region 8 News, weather, sports

What to do if your Amazon Prime order does not arrive in the two-day window

(WWBT) -

If you have Amazon Prime and your purchases do not arrive in the two-day guaranteed window, you can get an extra month added to your Prime membership.

All you need to do is contact Amazon's customer service by calling them or going to amazon.com.

If you do this online, you will get a prompt that says, "What can we help you with?" Then you click on "an order I placed" and then "shipment is late." Amazon will then ask how you would like them to contact you, and you can choose email, phone, or chat.

You will then likely see a message apologizing for the late delivery and a promise to extend your membership by a month.

This perk is a semi-secret but dig deep into the fine print on Prime, and you will see you can request a prime extension up to 12 times a year.  While this isn't as good as getting your orders on time, it is a way to get a nice perk for trouble. 

Copyright 2018 WWBT NBC12. All rights reserved.

Report an Error or Submit a Tip to NBC12

  • Region 8 News</span><a class="customMoreLink" href="/Global/category.asp?C=4391" target="_top">More >></a>Region 8 NewsMore>>

  • Man killed in Missouri crash

    Man killed in Missouri crash

    Sunday, June 24 2018 10:19 AM EDT2018-06-24 14:19:27 GMT
    Sunday, June 24 2018 10:32 AM EDT2018-06-24 14:32:32 GMT
    Missouri State Highway Patrol (Source: Missouri State Highway Patrol Facebook page)Missouri State Highway Patrol (Source: Missouri State Highway Patrol Facebook page)
    Missouri State Highway Patrol (Source: Missouri State Highway Patrol Facebook page)Missouri State Highway Patrol (Source: Missouri State Highway Patrol Facebook page)

    A Southeast Missouri man was killed in a single-vehicle crash in Stoddard County, according to an online crash report from the Missouri State Highway Patrol. 

    A Southeast Missouri man was killed in a single-vehicle crash in Stoddard County, according to an online crash report from the Missouri State Highway Patrol. 

  • NEA Humane Society holds cat adoption event

    NEA Humane Society holds cat adoption event

    Saturday, June 23 2018 6:25 PM EDT2018-06-23 22:25:19 GMT
    Saturday, June 23 2018 6:48 PM EDT2018-06-23 22:48:36 GMT
    (Source: KAIT)(Source: KAIT)
    (Source: KAIT)(Source: KAIT)

    The Northeast Arkansas Humane Society is hosting a Feline Freedom Adoption Frenzy in honor of July 4th.

    The Northeast Arkansas Humane Society is hosting a Feline Freedom Adoption Frenzy in honor of July 4th.

  • Mayor: Corning Walmart set to close in July

    Mayor: Corning Walmart set to close in July

    Wednesday, June 20 2018 11:26 AM EDT2018-06-20 15:26:48 GMT
    Saturday, June 23 2018 3:05 PM EDT2018-06-23 19:05:53 GMT
    (Source: KAIT)(Source: KAIT)

    A Walmart in Region 8 is closing within the month, according to the Corning mayor.

    A Walmart in Region 8 is closing within the month, according to the Corning mayor.

Powered by Frankly