A-State increases online security following internet fraud and phishing emails

A-State increases online security following internet fraud and phishing emails
A-State Logo (Source: Arkansas State University)

JONESBORO, AR (KAIT) - Arkansas State University will launch a new online data security software to help students, faculty, and staff's online profiles.

Beginning Tuesday, A-State's Information Technology Services will implement a new software package, Duo, that provides "multi-factor authentication" for accessing sensitive user data.

The user must provide two forms of identification, a password, and a confirmation code.

This comes after the university encouraged its students to check their online accounts to verify the bank accounts connected to their logins.

"You may be familiar with such systems from the business world that require you to complete an extra step, such as entering a code to change your password, update a billing address, etc.," said an all-campus email from  Henry Torres, chief information officer, and Dr. Len Frey, vice chancellor for finance and administration, to those who use the campus computing system.

Torres said implementation of Duo will create a more secure online environment, thus protecting campus clients.

A soft rollout starts Tuesday and will last four weeks.

A-State is encouraging students, faculty, and staff to opt in early so they can assist ITS with working through any unforeseen issues.

Duo will work within the MyCampus portal, which is the site where campus users go to pay their bills, check financial aid status, review payroll records, register for parking passes, and conduct numerous types of business with the university.

The next time an individual attempts to access MyCampus, the Duo program will alert the user and request verification of the attempt to log in.

Effective Wednesday, April 18, all users will be required to use Duo to access MyCampus.

Other A-State systems and applications will be added to the list of Duo-protected systems as needed, as part of the ongoing initiative to strengthen online security.

ITS has posted answers to "frequently asked questions (FAQ)" regarding Duo implementation on the MyCampus login page.

For answers to questions not covered, one may contact the university's information security team at ITSecurity@AState.edu or (870) 972-3770.

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