Advanced dispatcher training offered in Jonesboro - KAIT Jonesboro, AR - Region 8 News, weather, sports

Advanced dispatcher training offered in Jonesboro

(Source: KAIT-TV) (Source: KAIT-TV)
Benny Battles (Source: KAIT-TV) Benny Battles (Source: KAIT-TV)

A training that is typically only offered in Little Rock was held in Jonesboro Monday.

Representatives from the Arkansas Crime Information Center is offering an Advanced Operator's Course for 911 dispatchers this week.

Training Manager Benny Battles said they cover anything a 911 operator might encounter, and this keeps dispatchers up to date on the operating systems

"The course is focused toward 911 telecommunicators," Battles said. "It's not limited to that, there are people from the full criminal justice spectrum but the bulk of our class is coming from 911 dispatchers."

Battles said this is a regional training, so there are dispatchers from about ten different agencies across Northeast Arkansas completing the training in Jonesboro.

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