Arkansas Regulators Say Entergy Customers Due Refunds

JANUARY 17, 2007 - Posted at 7:33 a.m. CST

LITTLE ROCK, AR - The Arkansas Public Service Commission says Entergy Arkansas owes refunds to its customers after failing to keep adequate coal stockpiles at two power plants, resulting in unreasonably high electric bills.

The company, the largest electric provider in the state, increased fuel rates 9.9 percent in July 2006 and six percent in October 2005.

The commission yesterday said Entergy failed to keep adequate coal supplies at its White Bluff and Independence power plants in 2005, and ordered the company to work with commission staff to arrive at refund amounts for its 673,000 customers.

Entergy spokesman James Thompson says the company is studying the PSC order.

The decision to refund customers comes 15 months after the PSC began an investigation into factors that contributed to the steep bill increases.

(Copyright 2007 by The Associated Press.  All Rights Reserved.)