FEBRUARY 15, 2007
LITTLE ROCK - Every hour of every day, someone in the United States needs essential services - from finding an after-school program to securing adequate care for a child or an aging parent. Faced with a dramatic increase in the number of agencies and help-lines, people often don't know where to turn. In many cases, people end up going without these necessary services because they do not know where to start. A new phone service 2-1-1 helps people find and give help.
2-1-1 is an easy to remember telephone number that, where available, connects people with important community services and volunteer opportunities. The implementation of 2-1-1 is being spearheaded by United Ways and comprehensive and specialized information and referral agencies in states and local communities. United Way of America (UWA) and the Alliance for Information and Referral Systems (AIRS) strongly support federal funding so that every American has access to this essential service.
By February 2007, 2-1-1 will be serving approximately 196 Americans - over 65% of the U.S. population; 212 active 2-1-1 systems covering all or part of 41 states (including 18 states with 100% coverage) pluss Washington, DC and Puerto Rico. Canada has an additional 5 locations.