BATESVILLE - A July 4 fire destroyed Suddenlink's Batesville, AR., customer care and administrative office at 2490 Harrison. All employees are safe, and Suddenlink services were not affected. The fire erupted at about 4:30 p.m. Wednesday and was put out by 6:30 p.m. No cause has been determined at this time.
Batesville employees are back at work this morning. The customer care office is open for business in a Suddenlink building immediately behind the destroyed building. Customers can pay bills and pick up equipment for self-installs . Customer calls to the Batesville office were handled by a Suddenlink Call Center before the fire, and that continues. Customers are being assured that the fire has not and will not cause service interruptions.