StarTek to Hire 600 New Employees for Jonesboro Location - KAIT Jonesboro, AR - Region 8 News, weather, sports

Heather Flanigan Reports

StarTek to Hire 600 New Employees for Jonesboro Location

JONESBORO, AR (KAIT) -- A new business coming to Region 8 is looking for a few good employees...well, more like 600 to be exact.

StarTek began its recruiting efforts Wednesday at a job fair at the Mall at Turtle Creek in Jonesboro and for some potential employees, the new business process outsourcing services could be more than just a paycheck.

The search is on for 500 customer service agents, 60 supervisors, a human resources team, plus a training and information technology team.  All new employees ready to hit the ground running when StarTek goes operational in Jonesboro August 4th.

"Basically Fortune 100 and Fortune 500 telecom companies pay us to handle their customer service for them. I think as time progresses, companies like that learn that customer service is not their core competencies," said StarTek recruiting manager Lacey Williams, "We can do it faster, we can do it cheaper and we can do it just as well if not better."

"Over my 33 years with Southwestern Bell I was a customer service representative so I am familiar with incoming as well as outbound calls so it's something that I know I can do," said Jonesboro resident Kathy McDaniel.

McDaniel is retired and hasn't been in the workforce for the last five years, but a sluggish economy and rising prices at the pump may put her back at work.

"Probably to pay for gas!" exclaimed McDaniel, "Gas and food are getting to be too high.  We travel a lot and the little extra money would help."

New mother Ashley Wooldridge hopes her next job is at StarTek.

"It sounds like a really good opportunity and they have great offers and the pay is really good," said Wooldridge.

The company hopes to hire at least 100 customer service representatives to work full time by June 30th.

"I really think that there is a need for this in our community for this type of environment. I think we have a lot of medical, a lot of manufacturing industry in town. But not really that type of environment in town for people who are looking for that type of career can be a part of," said Williams.

StarTek is locating in the old Price Chopper building on South Caraway Road.  The job fair continues Wednesday night until 7:00 p.m. It's located at the Turtle Creek Community Room at the Mall at Turtle Creek.

For more information about StarTek or questions about jobs here in Jonesboro, log onto www.startek.com/careers or call 1-800-541-1130.

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