McDonald’s employee accused of stealing customer’s card information

McDonald’s employee accused of stealing customer’s card information
mug shot of Elizabeth Ann Rivera, 35, Jonesboro Theft of property credit/debit card-felony, fraudulent use of a credit card or account number stolen-misdemeanor (12/18) (Source: Craighead Co. Sheriff's Office)

JONESBORO, AR (KAIT) - One customer got more than a Big Mac when she went through the drive thru at McDonald’s.

On Dec. 12, Melissa Crow was getting something to eat at the McDonald’s location on Nettleton Avenue when she noticed the employee writing something down before she gave her back her debit card.

The employee, according to court records, told Crow they were having trouble with the register and Crow moved on in line.

When she checked her account online, the victim noticed she had been charged for video visitation to a correctional facility.

She contacted the Jonesboro Police Department the next day about the situation.

When conducting the investigation, officers discovered Elizabeth Ann Rivera of Jonesboro made three separate charges for $27, $22 and $17 on Dec. 13.

According to the affidavit, Rivera confessed to writing down the card’s number and using it to call her boyfriend who’s incarcerated.

Rivera now faces a felony charge for theft of property-credit or debit card and a misdemeanor charge for fraudulent use of a credit card or account number stolen.

Her bond was set at $1,500 and her next court appearance is on Jan. 31 at the Craighead County Courthouse at 8:30 a.m.

Joshua Cook, a media relations representative with McDonald’s, contacted Region 8 News on Wednesday to state the suspect no longer is employed with the company:

“The moment this information came to light, the individual’s employment with McDonald’s was immediately terminated. The local owner/operators have zero tolerance for such behavior.”

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