Total Life Healthcare data breached in ‘ransomware attack’

Updated: Mar. 12, 2021 at 9:57 PM CST
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JONESBORO, Ark. (KAIT) - Participants’ data of St. Bernards Total Life Healthcare, Inc. was breached by a ransomware attack, according to a media release from HIPAA Privacy Officer Daya S. Shipman.

PeakTPA, a healthcare management services provider, notified TLH on Jan. 23 of a breach on or about December 28, 2020.

“The information accessed by the attack included name, date of birth, address, social security number and diagnosis codes,” according to the media release.

Total Life Healthcare provides a program of all-inclusive care for the Elderly (PACE) across a seven-county area in Northeast Arkansas, serving about 300 seniors.

An exact number of how many people were impacted by the breach wasn’t provided.

Mitchell Nail, media relations manager at St. Bernards, tells Region 8 News that anytime a situation like this happens, it is concerning. Nail added that St. Bernards will continue to be there to support its residents during this time.

When asked about the number of people impacted, Nail didn’t have the amount, but he did say there was a minimum threshold of people who were impacted in order for the release to be sent.

The release notes PeakTPA has put in place additional protection measures, “including instituting the highest quality anti-virus protections, in an attempt to prevent such a breach from happening again.”

Participants have been notified by mail.

According to TLH, they’re also providing credit monitoring, fraud consultation, and identity theft restoration at no cost to individuals affected for up to three years.

They ask participants to monitor account statements for improper activity, and if you have questions, you can call 1-855-761-0196 Monday through Friday between 8 a.m. and 5:30 p.m.

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