Lawsuit filed against Summit Utilities over price gouging

LITTLE ROCK, Ark. (KARK/KAIT) – A class-action lawsuit filed in the Pulaski County Circuit Court is hoping to tackle a gas company over price gouging.

According to content partner KARK, the case was brought against Summit Utilities Inc. and Summit Utilities Arkansas, Inc. on Thursday, March 2.

The suit claims Summit failed to provide gas service and price-gouged customers with “substantial over-billing”.

It comes after Summit announced their prices would increase in Nov. 2022, but the issue has brought issues with many customers.

On Friday, March 3, Summit Utilities issued a statement to its customers regarding the increased prices:

To our valued customers,

As a public utility, we believe it’s our responsibility to provide safe and reliable energy solutions with a commitment to customers and the communities we serve.

Complications with the implementation of a new computer system, combined with the unusually high energy costs this winter, have been annoying and frustrating to our customers.

We are working to provide you the customer service experience you deserve.

You can read more about this story on KARK’s website.

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