Personal Forecast FAQ (Frequently Asked Questions)

: Do I have to get the email to view my personal forecast web page?
A: No. You can view your personal web page anytime and from any computer. All you need to do is enter the following URL in your web browser,

Q: When are the emails sent?
A: Generally on weekdays, the email is sent twice a day, morning (usually from Shane Carter) and evening (usually from Mark Frankum). On weekends, once a day in the evening (usually from Ryan Vaughan).

Q: I have signed up for the forecast, but am going to be gone for several weeks and don't want to get all the emails. Do I have to cancel my subscription?
A: No. Just log on to your personal web page and go to the very bottom of the page. There you will see a link to "Change Your Email Settings". You can simply uncheck either version of the email (morning/evening) or both. When you want to receive the emails again, just return to this page and check the boxes.

: When I try to sign up by filling in the form and then submitting it, I get the form returned. What am I doing wrong?
A: Generally, this means you have left one of the required fields blank. Make sure you are entering information into the following fields:
First Name
Last Name
Street Address
Zip Code
Email Address
Password (Confirm)

If you are using a small monitor, you could be missing the Zip Code field which may be off screen to the right. Use the scroll bar at the bottom of the window to access this field.

Q: I want to get a forecast for my relative's house. Do I have to sign up again with their address?
A: No. All you need to do to get a forecast for anywhere in the continental United States (lower 48), is click on the "Add" button in the Forecast Location area of your web page. Then fill out the address information for the location you want. You can have up to 4 different locations just a click away in your Personal Forecast.

Log In
: When I would log on to my personal web page before, I would go straight there, now I have to log in each time, what changed?
A: The cookie that contains your personal log in information was deleted or you internet browser is not accepting cookies at this time. Normally, the first time you log into your personal web page, a cookie is placed in your computer that remembers your email address and password, this way you don't have to go through the log in screen each time. Some users have set their browsers to refuse such cookies, when that happens, the method for remembering your log in information has been stopped.

Q: I upgraded my web browser to the newest version of Internet Explorer 6.0, now I get a message when trying to view my Personal Weather web page saying my browser doesn't accept cookies. How do I fix it?
A: View this web page for specific instructions.

How It Works
: How often is the web page information updated?
A: 4 times daily

Q: How is the forecast page generated? What is the science behind it?
A: Your personal forecasts are generated by a powerful weather computer, MicroCast, that numerically calculates weather forecast variables: temperature, winds, pressure, precipitation, etc. MicroCast is the backbone of your personal forecasting service! MicroCast generates weather forecast information every half-hour in a dense grid that covers the local television broadcast coverage area. MicroCast's forecast output features much greater resolution and forecast coverage than any other weather forecast source available. MicroCast is run four times per day ensuring that your forecast is the best and most current.

Q: I don't live in the same time zone as Jonesboro, does the hour by hour forecast account for that?
A: Yes. The Personal Forecast allows for differences in time zones. The hour by hour forecast you get for your location is correct for your local time.